Privacy policy

Privacy policy

Manawb is committed to protecting the privacy of its users and maintaining the confidentiality of their personal and medical information. This Privacy Policy explains how we collect, use, and protect data when users access the application and use its services.

1. Information We Collect

The application may collect information necessary to provide its services, including name, phone number, email address, account information, medical consultation data, appointment details, payment information, and ratings.

2. How We Use Your Information

We use collected information to provide the application’s services, enable communication between patients and doctors, manage consultations, appointments, and prescriptions, process payments, send important notifications, and improve the quality of our services and user experience.

3. Medical Information

Medical information shared by users during consultations is treated as private and sensitive information. It is handled in accordance with applicable laws and regulations and may only be used for purposes related to providing the requested service or as otherwise permitted by law.

4. Sharing Information

Manawb does not sell users’ personal information or share it for unauthorized marketing purposes. Information may be shared when necessary to provide the service, such as sharing relevant information with the doctor selected by the patient for a consultation, or with technical and electronic payment service providers in accordance with applicable requirements.

5. Data Protection

We implement appropriate technical and organizational measures to help protect users’ information against loss, unauthorized access, use, or modification. However, no electronic security measure can guarantee absolute data security.

6. Electronic Payments

Payments are processed through authorized electronic payment service providers. Payment information may be subject to the privacy policies and terms of the payment service provider used.

7. Notifications

The application may send notifications related to consultations, appointments, prescriptions, account updates, and services. Users may manage certain notification settings through the application or their device.

8. User Rights

Users may request access to their personal information, update or correct their data, or request its deletion when permitted under applicable laws and regulatory requirements.

9. Cookies and Similar Technologies

The application or its services may use technologies that help improve performance, understand how users interact with the services, and provide a better experience, in accordance with applicable settings and requirements.

10. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or applicable regulatory requirements. The updated version will be published through the application or other appropriate channels.

11. Contact Us

If you have any questions or requests regarding privacy or your personal information, you can contact the Manawb support team through the communication channels available within the application.